Flossome Orthodontics values your privacy and is committed to protecting the personal and health-related information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (flossomeortho.com) contact us, or request dental services.

Information We Collect

Personal Information: Name, phone number, email address, and details you provide via contact forms, appointment requests, or phone calls.

Health Information: Limited health-related details you may provide when scheduling an appointment or asking about dental treatments.

Technical Information: IP address, browser type, device details, and pages visited, collected through cookies and analytics.

How We Use Your Information

To schedule appointments, respond to inquiries, and provide requested services.

To process billing and payment transactions.

To improve our website and enhance patient experience.

For marketing communications (with consent).

To comply with HIPAA and other applicable laws regarding patient health information.

HIPAA Compliance

We are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Any PHI submitted through our secure forms, email, or phone systems is safeguarded with appropriate security measures. We only use or disclose PHI as permitted by law and to provide you with proper care.

Sharing of Information

We do not sell your information. We may share it only with authorized staff and service providers directly involved in your care or payment processing.

Technology partners (e.g., hosting, analytics) under strict confidentiality agreements.

Legal or regulatory authorities, if required by law.

Cookies & Tracking

Our website may use cookies or analytics tools to enhance performance and measure traffic. These tools do not access your PHI.

Security: We use technical, administrative, and physical safeguards to protect both personal and health-related information. However, no system can guarantee 100% security.

Your Rights: You may request access, corrections, or restrictions on how we use your PHI. Please contact us directly to exercise these rights.

Updates: We may update this Privacy Policy periodically. The most recent version will always be posted on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at 305-275-1094.